Located at:
1419 Cartier Avenue
Coquitlam, British Columbia
V3K 2C6

Telephone: 604-939-4654
Fax: 604-939-6442

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“Back in 2000 when Jenny and I were looking to add another facility to our Park Place family, we visited Cartier House. What caught our eye was how caring and attentive the staff was to the residents. We were struck by the friendliness of everyone we met… what I remember most was a resident named Mary; she wore the biggest of smiles! As soon as we were out the door Jenny and I knew Cartier House was the place of choice.
.”- Al Jina, President

The Cartier House team’s purpose is to provide a warm, safe homelike environment that enables each resident to achieve his or her optimal quality of life. We support residents, residents’ families, and each other. We honor the uniqueness and intrinsic worth of each member of the Park Place community. Park Place is committed to treating all residents with respect and dignity. The emphasis is placed on wellness, reinforcing the remaining capabilities, strength and skill of each resident. We are committed to achieving professional excellence in the provision of health care and accommodations for persons admitted as residents.

Select any item below for more information on:
Accommodations
In-house services
Outdoor Enjoyment & Social Enjoyment
Recreation Programs
Testimonials
The Caring Team
Nursing Promise
Volunteers
Admission Information

• Cartier House is a 78-bed facility.
• Our three-story building is located in a quiet residential area.
• We have a secure patio on the third floor.
• The administration offices and main lounge are located on the first floor.
• The residents’ rooms are located on all three floors with dining rooms on the second and third floors.
• Resident rooms are semi-private and private with wheelchair and walker accessible bathrooms.
• The rooms are furnished with a hospital-style bed and dressers.
• Residents are encouraged to bring personal items from home to decorate their rooms.
• Personal items and furnishings should not be restrictive to safety or care as established by staff in consultation with the Director of Care.
• All rooms are equipped with a voice call bell system in the washroom and by the bed, a smoke alarm and sprinklers.
• Cablevision and telephone outlets are located in each room but the hook up charges and monthly fees are the choice and responsibility of the resident.
• Each floor has a nursing station with a pharmacy, centralized bath areas (with specialized bathing units) and visiting lounges on the first and second floors.
• Our third floor patio, first floor patio, large activity room and fireplaces are just some of the features we offer to create a home environment for our residents and their families.

Outdoor Enjoyment & Social Life

Recreation Programs

For more information about programs and services at Cartier House, contact Linda Campbell at 604-939-4654.

Testimonials

“My sisters and brother wish very much to thank you from the bottom of each collective heart for all you and your hard-working staff did to take exceptional care of our father, A.L. You did it from the day he entered Cartier House and treated him with grace and dignity until the day he died.” C.B.

“I would like to thank you from the bottom of my heart for the care that you give to my mom. It helps me rest easier at night knowing that she is being cared for. Being a caregiver can feel like a thankless job sometimes, but let me tell you, I couldn’t appreciate the work you do anymore than I do already. You are all angels. I hope that you all get some time during this holiday season to enjoy some quality time with your family. Thank you for the quality time you give to mine.” S.E.

“We, the children of J.W., would like to express our sincere thanks for your caring and concern during our trying time. Words cannot express our gratitude for your dedication in making Dad’s passing as painless as possible. We appreciate the fact that everyone came to visit Dad, telling us that they enjoyed his company. The level of caring and compassion at Cartier House is exceptional and we appreciate all you did for dad.” P, L, & N. W.

“I just want to thank you for all the wonderful care you gave our Mother in the time she spent with you and our staff. Everyone was very caring and kind to her. She loved it there at Cartier House. You have a great staff of people. I appreciate everything again. Thank you so much. God Bless You All.” L.D.

“A special thank you to the kitchen staff and other staff at Cartier House for helping us make J.S.’s 90th birthday a special day for all of us. J, her family and friends enjoyed the event and thank you for letting uscelebrate on the second floor lounge. We really appreciate all your extra efforts for the special day and your care of J.” S. Family.

“Many thanks to all of you for your kindness, understanding, and wonderful care Dad received during the 2 ½ years he lived at Cartier House. I would also like to thank you for the friendship and kindness I received. Your friendly greetings and willingness to help with any concerns I had was appreciated. We will miss S. terribly but are comforted to know that he is at peace.” M.B.

The Caring Team
Residents and families are encouraged to participate in the direction of care at Cartier House. Our team of professionals provides a multi-disciplinary approach to each resident’s care, which includes nursing, recreation therapy, dietary, nutrition, medical coordinator, pharmacy and administration.

Cartier House is staffed on a 24-hour basis by members of the care team. We employ registered nurses, licensed graduate nurses, registered psychiatric nurses, licensed practical nurses and certified resident care aides to ensure that residents care requirements are met.

Site Leader – Les Hamilton
Office Manager – Leanne Severinski
Nurse Consultant - Lindsey MacAulay

Nursing Commitment & Promise

The nursing department at Cartier House believes that all residents admitted to Cartier House are entitled to a total needs assessment, taking into consideration their physical, psychosocial and spiritual needs.

We believe that each resident has the right to an individualized plan of care that includes family participation. Through a comprehensive facility orientation, nursing assists residents with the transition from previous resources to their new home. Resident strengths are considered in care planning thereby promoting independence and a sense of well-being.

We believe the resident has the right to expect empathy and understanding during their times of emotional, physical and/or spiritual need. We also believe the resident has the right to compassionate support during times of acute illness or death. The resident’s family has the right to the same support at this time.

We recognize nursing’s obligation to develop professionally, to enable the making of sound nursing judgments and decisions. Furthermore we recognize the obligation of nursing to work cooperatively with other professions and services towards assisting the resident in maintaining their best possible state of physical, psychosocial and spiritual health and in maintaining comfort and dignity through the dying process.

We recognize that Cartier House is our residents’ home and that all efforts are made to establish and promote this atmosphere.

Volunteers

“My mother was fortunate to be a resident at Cartier House. After my mother passed away I decided I wanted to give something back to Cartier House for the excellent care my mother was given. I have been a volunteer at Cartier House for over 20 years. It has been a most rewarding experience for me to be part of the lives of the residents at Cartier House”

• Gail Cote, Volunteer

Volunteers help in a variety of programs:

• Escorting residents to appointments
• Participating in outings such as: lunch outings, bus trips, shopping
• One-on-one friendly visits
• Assisting in pub nights by serving goodies or dancing with residents
• Reading to people with visual or hearing impairments
• Assisting the Activity Coordinator with the facilities daily programs

If you are interested in volunteering, please contact Margaret Darcey, Activity Coordinator at 604-939-4654. A volunteer package is available, which will provide you with an application form, details about our terms and conditions and list of the programs for volunteer support.

Once the forms are completed, Margaret will arrange an appointment to discuss the appropriate volunteer assignment. Prior to starting, you will receive a general orientation about Cartier House followed by specific training for your new role. In addition, we provide ongoing training to ensure effectiveness of each program.

Admission Information

Cartier House is a 78-bed complex care facility which is fully licensed under the Community Care Facility Act. We provide services for the Fraser Health Region of the BC Ministry of Health. All our residents are referred to Cartier House by the Fraser Health Access.
Fraser Health Access completes an assessment and placement is done on a priority placement basis. For more information on placement, contact the Fraser Health Authority 604-519-8500.

To assist individuals interested in finding out more about Cartier House, we offer tours. Please call 604-939-4654 to arrange a tour.